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Frequently Asked Questions

 

Frequently Asked Questions about Courses and Policies

What should I look for when choosing a training organization?

What courses are available?

How do I register for a course?

How far in advance do I need to register?

When can I expect a confirmation letter?

Where will my class be held?

Do you offer group discounts?

Who are the instructors?

What are the advantages of instructor led training?

What materials do courses include?

 



Can I purchase the course manual without attending?


Do you offer certificates upon completion?

What are the course hours?

How should I dress?

Can federal employees enroll?

What about payment, substitutions, and cancellations?

Do you accept credit cards?

What if I miss part of the course due to illness or personal emergency?

Can you deliver a course at my location?
 

What should I look for when choosing a training organization?
First, look for a organization that specializes in the technology you want to learn. Other things to look for include:

  • Class Size - The smaller, the more individual attention the instructor can give each student. We allow a maximum of 12 students per class.
  • Training Facilities - Does each student get their own computer? Are the facilities up to date and conducive to learning? We offer each student their own PC in the most up-to-date facilities available.
  • Costs - How much will the course cost. Our courses are competitively priced.
  • Location - Of course, it needs to be convenient to get to. We are located in major downtown locations. Back to Top

What courses are available?
The Training Institute of Washington, DC develops, continually updates, and delivers competency-based, results-oriented courses in:

  • Security
  • Project Management
  • MS Office 2002, 2003, 2007, XP & Vista
  • Executive and Management Training
  • Six Sigma
  • Acquisition and Contracting
  • Workplace Enhancement Skills
  • Advanced Technical Training

For information about specific courses, please see our online catalog. Back to Top

How do I register?
Call us at (202) 797-9099.

How far in advance do I need to register?
It's hard to say. The sooner the better, as our classes generally fill up fast. If you have any concerns about the availability of a particular class, you can contact us via email at info@traindc.com. Back to Top

When can I expect a confirmation letter?
We will first email confirmation within one week, if possible. Then, we will mail a written registration confirmation notice to you about three weeks prior to the course start date. Please do not make nonrefundable travel reservations before you receive this written confirmation. If the course is full or has been rescheduled, you will be notified by a customer representative. Back to Top

Where will my class be held?
Courses are held at training centers in the Washington, DC metro area. Please check your confirmation letter for information on the exact location of your class. Back to Top

Do you offer group discounts?
Yes, for groups of students enrolled in the same sessions, the following group discounts apply:

3 - 4 students receive a 5% discount Back to Top

Who are the Instructors?
Our instructors are lifelong teachers - men and women who have mastered technical and management disciplines and practiced them with distinction in public and private sectors.

They are:

  • Dynamic presenters
  • Leaders in the interactive classroom
  • Skillful discussion facilitators
  • Grounded in technical knowledge and management strategies
  • Dedicated to the success of their students Back to Top

What are the advantages of instructor led training?
The main advantage of instructor led training is that the student gets to interact with the instructor, ask questions, and ask for further explanation when things are not clear. Classes also offer a more structured environment; they meet on a certain schedule with assignments due each class. Many people find it easier to learn new technologies in this type of environment compared to trying to learn them themselves. Another big advantage of instructor led training is the opportunity to interact with other students that are in the same position you are. Many students say they learned as much from interacting and working with the other students in the class as they did from the instructor (it's also a great place to network). Back to Top

What materials do courses include?
Each course includes a specially developed course manual. Manuals are timely, engaging, and updated continually. Course content will engage you in thinking about what you do on the job. Case studies, exhibits, and practical exercises help reinforce major principles. Back to Top

Can I purchase a manual without attending?
Please contact us at (202) 797-9099. Back to Top

Do you offer certificates upon graduation?
Yes, we offer a Certificate of Attendance. You must attend all the class sessions to receive this certificate. Back to Top

What are the course hours?
Start and ending times vary according to subject matter, but are typically 8:30 a.m. to 4:30 p.m. Please note: Make your travel plans according to the schedule outlined. To receive a training certificate, you must attend the full course session.

How should I dress?
Business casual
Military uniforms are not required for members of armed services. Back to Top

Can federal employees enroll?
Federal agencies may take full advantage of The Training Institute of Washington, DC and other commercial training sources. Back to Top

Here’s the background: Federal Workforce Restructuring Act of 1994 (PL103-226) eliminates distinction between government and non-government training sources. PL 103-226 also eliminates eligibility requirements for non-government training. (see 5 CFR Part 410) Government Employees Training Act (PL 85-507, as amended) enables agencies to sponsor and pay for training by The Training Institute of Washington, DC and other non-government sources.

What about payment, substitutions, and cancellations?
Payment is by government purchase card, credit card, government training form (such as the DD-1556 or SF 182), or government or commercial purchase order signed by authorized individual. Back to Top

Cancellation policy: See our Cancellation Policy for further details. Substitutions are permitted at any time up to the start of the course. If you cancel your registration more than three weeks prior to the course start date, your tuition will be refunded. If you cancel less than three weeks prior to the course, you will be responsible for the full tuition and receive a transfer voucher. If you fail to attend the course without advance notification, you will be responsible for the full tuition. Back to Top

Do you accept credit cards?
Yes, we accept VISA, Mastercard, American Express and Discover. Back to Top

What if I miss part of the course due to illness or personal emergency?
You must attend the full session to receive a completion certificate. In case of illness or unavoidable emergency, you may schedule a make-up day. Back to Top

Can you deliver a course at my location?
Call our Corporate On-Site Training Department at (202) 797-9099 for information about courses at your location. Please see our Corporate On-Site Training page for more detailed info. Back to Top

 


  The Training Institute of Washington, DC. (800) 698-1191 Toll Free