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Our
Privacy Policy
The Training Institute of Washington, DC collects customer
information through its web site and call center operations.
We use this information to process orders and registrations,
enhance our customers' shopping experience, and communicate
with our customers about products, courses, services, and
promotions. We do not share the information you provide with
any outside company or third party.
When you place an order or register with us, we collect your
name, mailing address, phone number, and credit card information.
We also collect your email address when you order from our
web site, so that we can send you any necessary email messages
related to your order - such as an order confirmation notice.
We
also monitor site use and traffic patterns to improve our
web site design and the products, courses, and services we
offer.
When you order or register with us over the telephone, we
collect information necessary to process your order. In addition,
we maintain a record of your product interests, purchases,
and whatever else might enable us to enhance and personalize
your experience.
If
at any time you would like us to delete any of your personal
information on file, feel free to contact us by email at info@traindc.com
or by phone at 1-800-698-1191 or 1-202-797-9099. Please be
sure to include your email address, full name, and company
name.
Use of Cookies
A "cookie" is a small file that many web sites use
to help make shopping online easier. It stores information
on your computer's hard drive. We do not store personally
identifiable information on cookies.
We use cookies to improve your shopping experience. For example,
when you visit our web site, your cookie helps us keep track
of the items in your shopping cart. If you request to receive
emails from us, your cookie helps us deliver messages that
we think might be of interest to you.
Your Security
Protecting your order information is our priority. We use
Secure Sockets Layer (SSL) technology to protect the security
of your online order information.
SSL encrypts your order information to avoid the decoding
of that information by anyone other than The Training Institute
of Washington, DC. To check the security of your connection,
look at the lower left-hand corner of your browser window
after accessing the server. If you see an unbroken key or
a closed lock (depending on your browser), SSL is active.
You can also double-check by looking at the URL line of your
browser: When accessing a secure server, the first characters
of the site address will change from "http" to "https."
Some versions of browsers and some firewalls do not permit
communication through secure servers. In that case, you will
be unable to connect to the server, which means you will not
be able to mistakenly place an order through an unsecured
connection. If you cannot access the secure server for any
reason, please call 1-(800)-698-1191 or (202)-797-9099 to place
your order or register over the phone.
Links to Other Web Sites
and Services
The Training Institute of Washington, DCs web site may
contain links to other sites that are not under our control.
These web sites have their own policies regarding privacy.
You should review those policies before visiting the web sites.
We have no responsibility for linked web sites and provide
these links solely for the convenience and information of
our visitors.
If you have any questions about our privacy policy, please
contact us by email at info@traindc.com, by phone at 1-(800)-698-1191
or (202)-797-9099 or write to us at The Training Institute
of Washington, DC Customer Services, 1801 10th Street, NW
Washington, DC 20001.
Other Questions?
Please let us know if there are other questions you have about
your experience with us at traindc.com. You may email us or
call us directly at 1-(800)-698-1191 or (202)-797-9099. Our
customer service hours are Monday through Friday, 9:00 a.m.
to 5:00 p.m. eastern standard time.
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