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Project Manager
Division: Product Delivery
Reports To: Director, Product Delivery

The Project Manager (PM) is responsible for supporting both the Professional Sales function and the Catalog Training Sales organization in all markets through the structured delivery of educational products and services.

The PM will analyze custom products sold by the Professional Sales Group along with the specific client requirements and lead a team in the delivery of the specialized product. Additionally, for classes scheduled in the catalog, the D/PM will be responsible for ensuring the successful delivery of assigned classes.

The PM’s primary objectives will be to meet the {client or scheduled class} specific requirements to the {clients or students} agreed upon schedule. This primary objective is paramount to the profitability of any engagement, and therefore puts a high degree of pressure on the PM to manage the engagement efficiently.

The PM will also handle logistics, coordinate resources, interface with the course design and development team, troubleshoot problems, and perform operational and financial analysis. This position requires an independent self starter with a high degree of professionalism.


  • Develops schedules, and aggressively meets assigned deadlines.
  • Interfaces with clients to define specific project delivery requirements.
  • Ensures that suppliers and consultants can meet project requirements.
  • Ensures that products can be delivered at the assigned facilities and locations successfully.
  • Monitors class evaluations, and recommends quality improvements.
  • May assist in modifying products to meet specific market/client requirement.
  • May provide general product sales support to sales group.
  • Adjust existing products to meet specialized requirements or finds new products to meet specific client requirements, or contracts with vendors to meet agreed upon requirements.
  • Conducts competitive project planning analysis to ensure engagements are profitable.
  • Monitors and recommends products that have a higher ratio of backend consulting services.
  • Completes weekly profit and loss reports.
  • Completes weekly status reports.
  • Completes weekly work proposals.
  • Travel may be required of this position.


  • 2 Years operational management or project management experience
  • Demonstrated leadership and professionalism required
  • Strong business analysis, decision making, financial and operational analysis skills
  • Relevant Undergraduate degree or equivalent work experience
  • Proven ability and desire to aggressively meet customer requirements and schedule
  • Proven commitment to customer satisfaction
  • Excellent planning and organizational skills
  • Strong Microsoft Project skills
  • Self starter/self motivated; organized and detail-oriented
  • Ability to work in both a team environment and independently, and juggle multiple priorities.
  • Strong interpersonal skills: show an ability to build and maintain professional relationships in an often stressful teaming environment.
  • Adaptive and multitasking skills: must be able to adapt to rapidly changing business goals. Must thrive in high-pressure situations.
  • Excellent presentation, verbal and written communication skills


  The Training Institute of Washington, DC. (800) 698-1191 Toll Free