| Named after the Greek letter sigma, six sigma is a discipline that enables companies to eliminate costly defects in their operations – and realize breakthrough profits. To achieve this, six sigma companies use data and statistical analysis to measure process performance in the form of a “sigma rating”. This rating pinpoints the number of defects-per-million opportunities in any manufacturing, service or transactional procedure.
Six Sigma also refers to a deployment model that aligns employees with a series of high-impact projects.
Over the past ten years, Six Sigma has delivered a variety of benefits to companies, e.g., reducing costs, increasing revenues, improving process speed, raising quality levels, and deepening customer relationships. In addition, Six Sigma has been used across a variety of industries and business models, from manufacturing to services. During that time, no approach to business process improvement has built the track record of Six Sigma:
- 10-20 percentage point improvements in gross margins
- Enhanced relationships with customers
- Efficient processes and discipline within an organization
- Sustained benefits (not just one-off improvements disappearing with time)
- Enduring change, as your employees continue executing projects years after initial deployment
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Six Sigma Executive Overview
Six Sigma Champion
Six Sigma Black Belt Training
Six Sigma Green Belt Training
Six Sigma Team Member
Six Sigma Yellow Belt Training
Six Sigma Executive Overview
Course Length: ½ day or 1 full day
Course Description
Six Sigma Breakthrough for Executives is an executive briefing on Six Sigma. It will provide participants with the knowledge to create a more profitable, cost efficient, and performance-oriented organization, based on the necessary tools and techniques presented in this one-day workshop by the practitioners who wrote the book on managing quality.
Six Sigma Breakthrough for Executives will guide you step-by-step through a series of management concepts and practices to achieve near perfection in all your processes. In addition to exploring the leadership roles necessary to build and manage a successful initiative, this workshop offers a coherent, easy-to-implement framework for managing and strengthening your organization's competitive advantages.
Course Objectives
- Apply Six Sigma to increase shareholder/taxpayer value
- Understand how to strategically deploy Black Belts throughout your organization to lead the effort
- Integrate Six Sigma goals and projects into your current business plans
- Develop a deployment plan for your organization
- Understand the differences between Six Sigma Design (D-M-A-D-V) and Six Sigma Improvement (D-M-A-I-C)
- Select effective Champions and Black Belts
Session Topics
- How to Think About Six Sigma
- Executive’s Roles in Six Sigma
- Reducing the Costs of Poor Performance
- Six Sigma Improvement
- Design for Six Sigma
- Transactional Business Processes and Six Sigma
- Strategic Deployment of Six Sigma
- Training for Success
- Using Digital Tools to Drive Improvement
Who Should Attend
This workshop is ideal for executives with a desire to improve or accelerate their organization’s results. Back to Top
Six Sigma Champion
Course Length: 2 Days
Course Description
A Six Sigma Champion manages, supports, defends, protects, endorses, maintains, and deploys an organization’s Six Sigma effort.
Six Sigma Champion training is a two-day course which prepares an organization’s managers – at all levels – to deal with the practical day-to-day human, structural, and technological issues which arise when initiating and maintaining a Six Sigma effort. Participants will be able to understand the DMAIC cycle and tools. They will be able to organize projects and project teams and provide leadership and expertise.
Course Objectives
- Become familiar with Six Sigma
- Understand how it can be used to drive costs down, improve time-to market, improve quality, and increase sales
- Realize what savings or benefits can be expected from Six Sigma and at what cost
- Play an active role in ensuring Six Sigma success
- Understand how to organize for successful implementation and motivate teams for Six Sigma
Session Topics
- Introduction to Six Sigma as a Management System
- Six Sigma Breakthrough Methodology and Tools
- Strategic Deployment: Scorecard, Corrective Action
- Launching Six Sigma: Steering Committee, Creating Infrastructure, Communications – Internal Announcements, Selecting Projects, Selecting and Training Black Belts, Champions, Green Belts, and Project Members
- Managing Six Sigma: Roles of Executives, Champions, Black Belts, and Green Belts
- Relationships of Champions and Executives; Black Belts and Middle and First-Line Supervision
- Lessons Learned: Pitfalls and How to Avoid Them or Recover from Them
- Human Resource Issues and Reward and Recognition
Who Should Attend
Executives, Champions, Steering Committee Members, Impacted Managers/Supervisors Back to Top
Six Sigma Black Belt Training
Course Length: Four 5-Day sessions spanning 12 weeks
Course Description
Black Belts are technical specialists selected to become on-site implementation experts of Six Sigma projects. Six Sigma Black Belt Training consists of four, 5-day training sessions. These training sessions span approximately 12 weeks. Each participant is expected to identify and bring a project to work on during the course of the Black Belt Training. The participant’s senior management must approve the project. This is a prerequisite for certification.
Course Objectives
- Implement the Six Sigma Breakthrough methodology
- Lead Six Sigma projects
- Use diagnostic tools and techniques in Six Sigma projects
- Support management in deploying Six Sigma
- Achieve significant results that impact the bottom-line
- Understand and focus on customer needs
Session Topics (Partial Listing)
- Six Sigma Breakthrough methodology
- Measurement and Analysis tools
- Introduction to MINITAB
- Measuring Process Capability
- Measurement System Analysis
- Process Mapping
- Failure Mode, Effect and Criticality Analysis (FMECA)
- Multi-Vari Analysis
- Correlation and Regression
- Hypothesis Testing for Attribute and Variable Data
- Analysis of Variance (ANOVA)
- Design of Experiments (including 2k factorial and fractional factorial experiments)
- Dominant Variables
- Mistake Proofing
- Statistical Process Control
- Process Control Plans
- Self Control
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Six Sigma Green Belt Training
Course Length: Two 5-Day Sessions
Course Description
Green Belt training serves two purposes. First, it trains team members to function as part of an effective Six Sigma team; and second, it begins to prepare them to lead projects and eventually become future Black Belts.
Build a cadre of Green Belts equipped to conduct or participate in Six Sigma projects. Participants will learn when and how to use the Six Sigma tools. A statistical package will be used to help Green Belts carry out projects. Deploy Six Sigma Green Belt projects to improve the overall productivity and profitability of your organization by identifying and resolving chronic problems and avoiding costly deficiencies.
Course Objectives
- Become a Six Sigma Green Belt
- Conduct or participate in Six Sigma projects
- Apply Six Sigma tools in a real project using a statistical software package
Session Topics Include:
- How to Think About Six Sigma
- Six Sigma Improvement Methodology (Define-
- Measure-Analyze-Improve-Control)
- Introduction to Probability and Statistics
- Calculating Six Sigma Metrics
- Project Selection and Project Charters
- Planning for Data Collection
- Measuring Project Y in Y= f(x)
- Pareto Charts and Stratification
- Process Mapping
- Determining Project X’s in Y=f(x)
- Hypothesis Testing (inferential statistics)
- Improvement Tools and Techniques
- Designing Controls to Hold the Gains
Who Should Attend
Employees who have been selected to work on Six Sigma projects and who are designated as Green Belts. If desired, upon further training, these Green Belts may eventually become Black Belts. Champions who wish to achieve competency in applying Six Sigma concepts and tools. Back to Top
Six Sigma Team Member Training
Course Length: 2 Days
Course Description
A Six Sigma Team Member is someone who needs exposure to Six Sigma, especially in an environment where Six Sigma is deployed. The team member may be called upon to participate in a Six Sigma project on an as-needed basis, in a non-analytical role. Emphasis is placed on team interpersonal skills and the phases of DMAIC, with brief exposure to the basic quality tools.
All Six Sigma team members need training in the basics of team interpersonal skills and the DMAIC phases. In addition, other employees, managers and executives who seek more than an overview, but less heavy tools exposure would benefit from the training. Improve the overall productivity and profitability of your organization by identifying and resolving chronic problems and avoiding costly deficiencies.
Course Objectives
- Understand the Six Sigma methodology
- Understand the roles of the Team Member
- Learn the steps of DMAIC
- Apply your learning in a Case Study
- Learn significant team interpersonal skills
Session Topics
- What is Six Sigma?
- Roles of Champions, Black Belts, Green Belts, Yellow Belts, and Team Members
- D-M-A-I-C Improvement Process
- Apply DMAIC to a Case Study
- Team interpersonal skills
Who Should Attend
Employees who have been selected to work on Six Sigma projects and serve as team members in a non-analytical role. Other employees, managers, and executives seeking more than an overview, but less technical tools training (Green Belt, Black Belt) undergo team training to ensure a ground level of competency in Six Sigma concepts, teaming skills, and a working knowledge of DMAIC.) Back to Top
Six Sigma Yellow Belt Training
Course Length: 5 Days
Course Description
Yellow Belts receive training that enables them to be good team members and support Green Belt and Black Belt projects. Yellow Belt training consists of 5 days. Yellow Belts will gather data, participate in problem solving and process mapping/management, and sustain the gains resulting from Six Sigma Projects.
Course Objectives
- Understand the Six Sigma methodology
- Understand the roles of Six Sigma
- Learn the steps of DMAIC
- Lead Process Mapping and Analysis
- Apply your learning in a Case Study
- Learn significant team interpersonal skills
- Immediately apply DMAIC to job assignments
Session Topics
- What is Six Sigma?
- What are the roles of Champions, Black Belts, Green Belts, Yellow Belts, and Team Leaders?
- Learn the Phases and Steps of D-M-A-I-C
- Apply DMAIC to a Case Study
- Voice of the Customer and CTQ/CTP Identification
- Chartering
- SIPOC
- Identify and Define Ys and Xs
- Plan for Data Collection
- Process Mapping
- Cause and Effect
- Brainstorming
- Baseline Performance Characterization
- Introduction to Graphical Description and Analysis of Data
- Improvement Implementation Plans
- Feedback Loop
- Basic Control Charts (Attribute Data)
Who Should Attend
Employees who have been selected to work on Six Sigma projects and serve as team members. Employees who will be solving problems using process analysis techniques. Back to Top
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