To
help guarantee that your organizational learning is maximized
and you are getting a return on your training dollar, it is
critical that you know the value of each training solution
to ensure that it is contributing to your business goals.
Using
our evaluation process the Training Institute of Washington,
DC can help you build effective evaluation instruments and
assess the effectiveness of your training.
We
can help you assess the value and effectiveness of existing
training programs by analyzing course content and instructional
methodologies, identifying the reliability and validity of
tests and exercises, determining the effectiveness of your
delivery, and much more. We can also assess the value and
effectiveness of your existing evaluation instruments and
processes.
The
primary evaluation process is based upon four "levels" of evaluation:
- Level
1: Reaction: feedback forms used to measure learners'
reactions
to a learning experience.
- Level
2: Learning: evaluation conducted during learning to
help
learners learn, and after learning to assess whether
or
not learners have achieved the specified outcomes (competencies).
- Level
3: Application: evaluation conducted after the learners
return to the workplace to measure their use of newly acquired
knowledge and skill and the extent to which the training
changes their behavior on the job.
- Level
4: Results: evaluation conducted long after a learning intervention
has been implemented, to measure the return on investment
and/or organizational improvement.
The
Training Institute of Washington, DC can build, or help you
build, evaluation instruments for levels 1 and 2 that will
enable you to determine whether learners have acquired the
desired competencies. In support of levels 3 and 4, we can
build instruments that verify training transfer to the job
and assess results to ensure your organization has received
value for its investment.
In
addition, we can help by conducting ongoing evaluations to
ensure that course content remains relevant to business needs,
job performance and results.The Training Institute of Washington,
DCs Training Evaluation Service is focused, efficient,
and convenient.
To
find out more about how our Training Evaluation Services can
benefit your organization, please contact a local sales representative
at (202) 797-9099, or email us at custom@traindc.com.
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