Course #:


Course Length:

1 Day

Course Description

This course is the third in a series of three Microsoft Outlook courses. By now, students should be actively using Microsoft Outlook as their personal information manager. By taking this course, students will expand upon the concepts learned in both previous courses, Outlook Level 1 and 2. You will be introduced to new concepts with an opportunity to apply them.


MS Outlook Level 1 and 2 or equivalent

Course Objectives

Upon successful completion of this course, students will be able to:

  • Manage contact information in Outlook.
  • Communicate using email alternatives.
  • Track activities using the Outlook Journal.
  • Configure a user account and review global security options.
  • Use the Internet with Outlook.
  • Set up your computer for offline and remote use.
  • Create a custom form.

Course Content

Lesson 1: Working with Contacts
Topic 1A: Import a vCard
Topic 1B: Create a Mail Merge
Topic 1C: Generate a Map for a Contact’s Address

Lesson 2: Communicating with Email Alternatives
Topic 2A: Send and Receive Instant Messages
Topic 2B: Subscribe to a Newsgroup
Topic 2C: View Newsgroup Messages

Lesson 3: Tracking Work Activities Using the Journal
Topic 3A: Record a Journal Entry Automatically
Topic 3B: Manually Record a Journal Entry
Topic 3C: Modify a Journal Entry

Lesson 4: Configuring and Securing Outlook
Topic 4A: Configure a Dial-up Connection
Topic 4B: Add an Account to your Profile
Topic 4C: View Secure Email Options
Topic 4D: Modify Security Zone Settings

Lesson 5: Interacting with the Internet
Topic 5A: Publish Free/Busy Information Over the Internet
Topic 5B: Schedule an Online Meeting
Topic 5C: Add an Internet Shortcut
Topic 5D: Create a Folder Home Page
Topic 5E: Insert a Hyperlink

Lesson 6: Working Offline and Remotely
Topic 6A: Create Offline Folders
Topic 6B: Make a Folder Available Offline
Topic 6C: Create a Send/Receive Group
Topic 6D: Download Messages

Lesson 7: Creating a Custom Form
Topic 7A: Add Fields to a Form
Topic 7B: Save a Form
Topic 7C: Test a Form

  • Company / Organization