What will make Lean/Six Sigma for any Government Agency successful?

  • Select and work on the most important problems and projects to the business and customer
  • Assure those projects impact customer satisfaction and financial performance
  • Allocate the time to get the work done
  • Have your best people work on them
  • Provide those individuals with all the training, tools, and resources they need to make the performance breakthrough
  • Provide Management direction, support and routine review of performance
  • Require a well thought out, objective and data driven solution
  • Verify the dollar savings of your efforts
  • Sustain the benefits of the solution over time