To cancel or reschedule a course, The Training Institute of Washington, DC requires a minimum of 3 weeks advance notice for students to receive a full refund.

To cancel a course, please send an e-mail to cancel@traindc.com with the student's name, course(s), location, and date(s) of the course.

To reschedule a course, please send an e-mail to cancel@traindc.com with the student's name, course(s), location, date of original course(s), and a request for a new date or location. Students will have 90 calendar days from the start date of the original course to reschedule and attend a course.

All "No Shows" (students who do not cancel or reschedule prior to the start of the course) will be billed for the full amount of the course. The course fee cannot be applied to future courses.

The Training Institute of Washington, DC reserves the right to cancel a training course five business days prior to the start date if minimum enrollment requirements are not met.

Substitutions are permitted at any time up to the start of the course.

For questions regarding cancellation and rescheduling policies, e-mail us at cancel@traindc.com or call (202) 797-9099.